Fly to the moon with our Welcome Offer!
Take your first deposit to celestial heights with a big bonus and free spins on Starburst and Joker Pro!
0 - 400
401 - 1000
1001 - 2000
2001 - 20000
Reach for the sky! Get exclusive rewards as a Luna VIP.
Play your favourite games to earn VIP points to climb VIP levels. The more points you earn the higher your level and your rewards.
Our players have an amazing time playing their favourite games, claiming super rewards, and enjoying fast payouts. As you can see here, they’re always happy to share their winning stories and incredible experiences! Join our winners and write your name among Luna’s stars.
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Each day we’ll surprise you with amazing offers you won’t want to miss.
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Free Spins = Free Cash What do you mean?
We mean our free spins are always FREE all the time with no strings attached!
You mean free spins are wager-free?
Absolutely! We guarantee that there are never wagering requirements on our free spins, ever. All your winnings from free spins instantly go to your account. Play with them or withdraw them when you want, anytime.
When we say FREE we mean it!
Our friendly and professional support team can be reached via email 24 hours a day, 7 days a week:
If you need to get in touch with one of our excellent and frendly support team via telephone, you can reach us at any time of the day or night: +1 64 77 24 46 91
Log in to your account and click on "Live Chat" to easily and instantly connect with one of our friendly and professional customer support staff to receive fast answers to your questions.
Version number 1.18, last updated 02/08/2017
Please read these terms and conditions carefully before accepting this agreement and before using this site. Make sure to print these terms and conditions and keep them for your records.
LunaCasino goes to great lengths to guarantee that your personal and financial information remains 100% secure and confidential. We employ industry standard security protocols (128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are carried out in a totally secure manner. This technology protects you from having your information intercepted by anyone other than LunaCasino while it is being transmitted between you and LunaCasino.
As part of the LunaCasino registration process, we ask for a number of personal details, including your first and last name, physical and billing address as well as e-mail address and date of birth. We will need this information to open your account, to process transactions and for customer service purposes. Rest assured that under no circumstances will we pass on or sell these details to a third party. This information may also be used in conjunction with your private Username and Password to verify your identity. The only exception to this policy is if you have a big win – then we may use your username and/or first name for promotional purposes.
Cookies are small files containing information that enables a website to track its visitors. To enable LunaCasino to find out which advertisement brought you to our website, we may use the LunaCasino cookies on your computer. In the event that we do collect such information, you will remain personally unidentifiable and we will not share this information with any unconnected third party.
The LunaCasino advertising system logs IP addresses in order to supply more accurate marketing features, such as language specific banners. It does NOT record any e-mail addresses, so rest assured that you will not receive any spam mail as a result of giving us your address.
As a member of LunaCasino, you are solely responsible for all actions taken using your LunaCasino account. We advise you to keep your Username and Password secret at all times: under no circumstances should you give out this sensitive information to other players at LunaCasino or anywhere else online or offline. If for some reason you believe that your Username or Password have been compromised in any way, you should notify the LunaCasino Customer Support team immediately.
For legal reasons, LunaCasino may be required under certain circumstances to disclose your personal information. Reasons for this may include:
LunaCasino provides a selection of the world"s favorite games which you can download for free and play for fun or for real money. You can do all this in a friendly yet professional environment, utilizing the latest, most reliable playing software. We take away all the hassle leaving you free to enjoy the winning!
LunaCasino goes to great lengths to guarantee that your personal and financial information remains 100% secure and confidential. We employ industry standard security protocols (128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are carried out in a totally secure manner. Rest assured that under no circumstances will we pass on your details to a third party.
A common concern of many first time players online is the issue of fairness and how we are able to provide truly fair game play. LunaCasino understands the importance of the need to guarantee fair gaming and we are dedicated to providing it at all times.
LunaCasino utilizes a certified and audited Random Number Generator (RNG) to ensure consistently random results. This system, an online gaming industry standard, has been extensively tested by running and analyzing millions of dice rolls, shuffles and spins. To view the testing certificate, click here. LunaCasino also monitors ongoing game play to ensure that this level of fairness is maintained at all times.
We believe that each and every customer deserves round the clock VIP treatment as standard when playing at LunaCasino, which we achieve through our expert Customer Support team. This friendly team brings together a number of highly experienced personnel, all with a full working knowledge of LunaCasino. They are dedicated to making your time with us as enjoyable as possible.
Support Telephone Number: +1-647-724-4691
LunaCasino aims to provide players with a fun and entertaining gaming atmosphere with a variety of promotions and games. We want our players to enjoy themselves but we understand that for a small number of players, gaming can become a problem. We do not want players with gambling problems playing with us and consider it our duty to protect them. It's also important to us that we protect you, the player, in terms of your account security and making sure you know how to prevent unauthorized access to your account. We have therefore written this page to let current and potential players know our policy on responsible gaming and to offer some tips on how to keep your details safe and your account secure.
Gambling is a form of entertainment which is there to be enjoyed. It is not a way to earn money quickly. You should avoid chasing your losses. Check your deposits regularly in the Personal Area to make sure you are aware of how much money you are spending. If you find yourself depositing money meant for other purposes, such as paying rent or bills, please consider implementing a deposit limit or self-exclusion on your account. If you have any questions or concerns, please contact our Customer Support Staff who are available 24/7.
If you are concerned about your gambling, please click here to take a self-assessment test.
We recommend that parents install filtering programs on their computer to block certain software and websites. This will allow you to control the programs your children view and use.
We also advise taking the following precautions:
Our Policy on Underage Gambling:
We do not allow players under the age of 18 to gamble on any of our products. This is explicitly stated in our terms and conditions. Any player under the age of 18 who registers an account will have their account closed immediately. Proof of ID is requested of all players and the date of birth is checked to ensure that no underage gambler has registered an incorrect date of birth in order to play.
You have the option to restrict your daily, weekly and monthly deposit amount to any amount you want. Click here to see how to contact Customer Support with your request. For security reasons, you may be asked to send your request by email.
If you decide to close your account temporarily or permanently, you can do this immediately. Click here to see how to contact Customer Support with your request. For security reasons, you may be asked to send your request by email.
If your account is closed due to gambling addiction, your email address will be immediately unsubscribed, your payment methods will be blocked and you will not be able to register any new accounts.
If a member of our staff notices any clues that a player may have a gambling problem, the player is contacted to make them aware of our Responsible Gaming policy. As part of the training process of all new employees, they are taught what to look for in players’ gaming activity to spot potential problem gamblers. They are also trained in communication techniques to use when speaking to a player on the phone or on chat who says they have a gambling problem. Players will be informed that they have the option to implement deposit limits on their account if they wish to restrict their spending to a certain amount or to self-exclude themselves.
The below organizations are recommended for support and advice in overcoming problems with gaming:
All promotional content is written with the aim of educating you on how our promotions work. Bonus Terms and Conditions are clearly stated in all languages. The promotion message is written in a clear and non-misleading way.
Our marketing campaigns and website design:
Where the technology is available, our login process will be linked to a national database that tracks problem gamblers (e.g. Rofus in Denmark). If a player is registered as a problem gambler, their registration with our casino will be automatically declined. If your account has been closed due to gambling problems, we encourage you to register on this database if it is available in your country. If a player that is already registered in the casino chooses to put themselves on the database of registered problem gamers, they will no longer be able to log in to our casino.
You may easily unsubscribe from our mailing list by using the direct link in our promotional emails. You may also contact Customer Support who will immediately arrange for your request to be completed. For security reasons, you may be asked to send your request by email from the address registered on your account.
Players who have their accounts closed due to gambling problems will be automatically unsubscribed.
For any questions regarding our Responsible Gaming Policy, please click here to see how to contact our Customer Support Team.
There's a lot to enjoy here at your favorite online casino, and while you can rest assured we do everything we can to keep your gaming experience here a safe one, there are a few things you can do to make it even safer.
Here are a few simple but effective ways you can prevent unauthorized access to your account:
Here are a few things to look out for if you think someone has accessed your account:
If you suspect your account has been accessed by someone else, get in touch with support immediately.
Keeping these points in mind will help ensure you continue to enjoy playing the games you love in a safe and secure environment.
Check your behaviour towards gambling
If you or someone you know answers "Yes" to more than one of these questions, consider seeking assistance from a professional regarding this gambling behaviour by contacting any of the organisations on our Responsible Gaming Site.
LunaCasino is highly recommended thanks not only to the popularity of our games but also to the security we offer our players. The entire gaming system and internal procedures are fully certified in line with all necessary conditions as set out by licence conditions
For transaction security we use 128-bit SSL data encryption, the same technology used by popular credit and debit card companies. All customer data is treated as confidential and stored securely.
You will be able to play your favourite games through a large variety of platforms. Our software is available on PC, tablets and smart phones.
LunaCasino offers games from providers Amaya, NextGen, NetEnt, WMS, Evolution and many others, so you're guaranteed to find something you like!
Congratulations! If you have received an exclusive free bonus, you are moments away from enjoying your present. Please open the Cashier, navigate to the Bonuses Section, type in the relevant Coupon Code and click the Submit button. The bonus is then yours!
We offer a large variety of deposit bonuses. While making your deposit, just insert the code in the BONUS CODE box and enjoy your extra funds!
Unless otherwise stated, all bonuses have 'Standard Wagering' terms, meaning that you can place bets on Slots and Scratch games. It’s important to note, however, that eligible games may differ from one offer to another, so we recommend you review our Bonus Policy by clicking here to avoid any confusion.
In addition to our generous Welcome Package , you can also enjoy a range of rewarding offers such as free spins, reload bonuses, exclusive promotions, special competitions, Daily Picks, new games offers, and a whole host of other perks thanks to our VIP program ! When you validate your email address upon joining, you'll then get details of all our special offers. You can also bookmark the Promotions Page to have all our offers at your fingertips
You can keep track of your bonus wagering requirements by accessing the Cashier and then navigating to the Bonuses section. Its important to note that wagering requirements may differ from one offer to another so we recommended you review our Bonus Policy by clicking here to avoid any confusion.
Yes we do! We keep rewarding our players with an incredible VIP program where you'll enjoy the benefits of keeping your gameplay at LunaCasino. Just have a look at what's waiting for you: click here
Once you are ready to play with real money, you will find that depositing at LunaCasino couldn't be easier. We accept all major payment methods including credit/debit cards, Neteller, Skrill and many other e-payment options. You can find all the methods available for your country in the Deposit section of the Cashier.
As part of our security procedure, we require standard verification documents upon customers' first withdrawal request. If your funds are being returned by Wire Transfer or your withdrawal is general winnings above the amount you have deposited, we kindly ask you to provide us with the following::
Our Lightning Withdrawals means you'll get your cash within 24 hours, subject to providing any information we require in accordance with our terms and conditions.
For a complete timetable of when you should expect to see your funds in your account, please visit the Withdraw section of the Cashier.
If you have an active bonus in your account, you are first required to fulfil the bonus requirements before placing a withdrawal request. For your convenience, you can keep track of your bonus requirements progress in the Bonuses section of the Cashier. Once the bonus requirements have been fulfilled, you will be able to proceed with your withdrawal request.
Yes you can. We take pride in providing a safe environment for your gaming. You can set your deposit limits under the personal settings section of the cashier. You can also set other limits on your account, such as limiting account access for specified periods of time. These can be found within the Account Limitations section. Please refer to our Responsible Gaming page for more details.
If applicable, any fee in connection with any processing is clearly shown during the deposit/withdrawal process.
For security reasons, we do not keep a record of your password. You will need to click on the ‘Forgot Your Password?’ option which you will find just underneath the box asking for your password. You will then be requested to answer the ‘Secret Question’ that you submitted upon registration. You should receive a message saying ‘Your password has now been changed. You may now log in to the Casino.’ Another email will be sent to your registered email address confirming your new password.
Upon registration, we will send a welcome email to your account's registered email address. In that email, you will find a link where you will be able to verify your account. Verifying your account ensures you will receive our emails so you can stay up to date and informed on all our new promotions and games!
If your game is frozen in the middle of a bet, we highly recommend that you close the software using the Task Manager (Activity Monitor for Mac). Simply click simultaneously on CTRL + ALT + DEL to open the list of functions and then select Start Task Manager. That way, your game will resume when you log in to the casino again.
If you are unable to log in to the download version of LunaCasino, you may not have logged out properly from the instant version. Please ensure you are logging out correctly from the instant version by clicking on the Log out button.
To configure the pop-up blocker from Internet Explorer, follow these steps:
To configure the pop-up blocker in Google Chrome, follow these steps:
Version number 1.20, last updated 22/06/2017
This Bonus Policy is an integral part of the Terms and Conditions of Use and thus come into effect with the Terms and Conditions of Use. Any general terms of the Terms and Conditions of Use shall apply to the Bonus Policy, except where explicitly excluded.
This Bonus Policy is written in English. If this Bonus Policy is translated into another language, the English version will prevail.
Please check your emails.
If you need any help please contact us on:
email: [email protected]
phone: +49 8938038887